|Our goal here at Award.com is to keep you well informed on the status of your order every step of the way. Once we receive your order, we will immediately send you a confirmation email with a summary of your purchase. We will also send an email with the tracking number to let you know when your order has shipped. Also, at any time, you can check your order status on the My Account -> My Orders page.|
|If at any point in the process you need to clarify your order, please email our Customer Service Department. firstname.lastname@example.org|
|Award.com offers you a large selection of quality plaques and trophies for every occasion. We get our products from reliable sources and we personally hand-selected quality products that we thought our customers would love. We also have our unique Design Studio where you can custom design your own plaque by following a few simple steps. The entire process is quick and simple and it gives you the opportunity to be creative and have fun with your designs.|
|Our goal is to serve you and to ensure that you are always satisfied. If you would like to see a sport or a design that we do not currently offer, please let us know, and we will do our best to make it happen.|
|Sales Tax Policy|
|Customers from the State of California are subject to a sales tax of 9.75%.|
Our return policy depends on the status of your order. You can check the status of your order in the My Account -> My Orders page.